05 Agu The Impact of Rising Social Intolerance on Access to Public Services and Civil Liberties in Indonesia
While sufficient attention has been given to the problems of both increasing religious intolerance and decreasing universal access to public services and civil liberties in Indonesia, the relationship between the two remains a puzzle. Efforts to understand the dynamics between the two so far have been hampered by conceptual and practical issues, given the vastness of the issues raised.
The overall objective of this national study is to capture if and under what conditions social intolerance in Indonesia impacts universal access to essential public services (i.e., educational subsidies, population services, healthcare and social protection services), as well as civil liberties (i.e., the right to assembly and the right to free expression).
This study used quantitative data collection in mid-2022 through a national survey of 3,880 respondents in all 34 provinces of Indonesia. Eighty-seven percent of respondents are Muslim. This study also collected qualitative data from 82 key informants’ in-depth interviews and case studies in 12 locations. This approach allows the study to explore social intolerance’s relationship to the real-life context of discrimination or social exclusion in public services.